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Help Center

Frequently Asked Questions

Everything you need to know about converting .wlmp files to MP4.

About .wlmp files

What is a .wlmp file?
Why can't I open my .wlmp file anymore?
What is Windows Live Movie Maker?
Is .wlmp the same as .mswmm?
Can I recover my old Movie Maker project without the original software?

Using the converter

What files do I need to include in the ZIP?
How do I create the ZIP file?
What video formats are supported as source media?
How long does conversion take?
What resolution is the output?
What happens if a media file is missing from my ZIP?

Effects and transitions

What transitions are supported?
What video effects are supported?
Will title slides and text overlays be included?

Pricing and payment

Is the free preview really free?
What does the $4.99 charge cover?
What if my conversion fails after I pay?
Do I need an account?

Privacy and security

Is my video data private?
Who can access my download link?

Still have questions?

Email us at [email protected] and we'll get back to you within 24 hours.